End User License Agreement
Developer: Myndful Innovations LLC — 3240 Hewitt Ave, Aspen Hill, MD 20906, United States — Last Updated: May 9, 2026 — Contact: care@veyl.co
This End User License Agreement (“Agreement”) is between you and Myndful Innovations LLC (“we,” “us”), not with Apple Inc. or Google LLC. We are solely responsible for the App and its content.
License
We grant you a limited, non-exclusive, non-transferable license to use VEYL on any device you own or control, solely for personal wellness purposes. You may not copy, modify, distribute, reverse engineer, or sell the App.
Mental Health Disclaimer
What VEYL Is NOT:
- NOT a licensed therapist, psychologist, or medical professional
- NOT a substitute for professional mental health treatment
- NOT a medical device or diagnostic tool
- NOT therapy, counseling, or crisis intervention
- NOT designed to diagnose, treat, cure, or prevent any mental health condition
What VEYL IS:
An AI-powered coaching tool for general wellness and self-reflection. AI-generated responses are for informational purposes only.
Professional Advice:
Always consult a qualified healthcare provider for mental health concerns. Never disregard professional medical advice because of something you read in the App.
Subscription Terms
Auto-Renewable Subscription:
- Product: Founding Member Monthly
- Price: As displayed in the App Store at time of purchase
- Duration: 1 month (auto-renews monthly)
Auto-Renewal:
Your subscription automatically renews unless canceled at least 24 hours before the end of the current period. Your App Store account will be charged within 24 hours prior to the end of the current period.
Managing Your Subscription:
You can view, change, or cancel your subscription at any time in your App Store account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for unused portions of a subscription.
Refund Policy:
All payments are non-refundable except as required by law or Apple’s refund policy. We do not provide refunds for partial subscription periods.
Required Links:
- Privacy Policy: http://veyl.co/privacy
- Terms of Use (EULA): http://veyl.co/eula
Your Data & Third-Party AI Services
What We Collect:
We collect your email (optional), session transcripts, voice recordings, conversation context, emotional patterns, and usage data to operate the App.
Third-Party AI Data Sharing:
To provide AI coaching functionality, we share your data with third-party AI services:
- Anthropic (Claude AI): Text transcripts, conversation context, emotional patterns, session history
- OpenAI: Voice recordings (Whisper transcription), text messages
- Google Cloud: AI-generated text responses (text-to-speech synthesis)
Data Protection:
- We do not sell your data to advertisers or third parties
- All AI providers maintain SOC 2 Type II compliance
- Data is transmitted via encrypted HTTPS connections
- AI providers process your data under strict data processing agreements
- Third parties cannot access your personal identity (you remain pseudonymous)
Data Storage & Deletion:
Data is stored securely via Firebase and Supabase in encrypted databases hosted in the United States. To request data deletion, email care@veyl.co. Full details in our Privacy Policy.
Acceptable Use
You may not use the App for unlawful purposes, to harm others, or to attempt to compromise the App's security. We may suspend or terminate accounts that violate these terms without refund.
No Warranties
The App is provided “as is” without warranties of any kind, express or implied. We do not guarantee:
- Uninterrupted or error-free operation
- Accuracy of AI-generated responses
- Specific results or outcomes from using the App
To the extent permitted by law, our total liability is limited to the amount you paid us in the prior 12 months, or $100 USD, whichever is greater.
Maintenance & Support
Myndful Innovations LLC is solely responsible for providing maintenance and support. Contact us at care@veyl.co. Apple Inc. and Google LLC have no obligation to provide any support for the App.
Product Claims
Myndful Innovations LLC, not Apple or Google, is responsible for addressing any claims relating to the App, including:
- Product liability claims
- Claims that the App fails to conform to legal or regulatory requirements
- Claims arising under consumer protection or similar legislation
Intellectual Property
If a third party claims the App infringes their intellectual property rights, Myndful Innovations LLC — not Apple or Google — is solely responsible for investigation, defense, and resolution of such claims.
Legal Compliance
You represent and warrant that:
- You are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country
- You are not listed on any U.S. government list of prohibited or restricted parties
Third-Party Beneficiary
Apple Inc. and its subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple has the right (and is deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.
Governing Law
This Agreement is governed by the laws of the State of Maryland, United States, without regard to conflict of law principles.
Changes to This Agreement
We may update this Agreement at any time. Material changes will be communicated via the App or email. The “Last Updated” date at the top of this page will reflect the most recent changes.
Continued use of the App after changes constitutes acceptance of the updated terms. If you do not agree to changes, you must stop using the App and cancel your subscription.
Questions or concerns? Contact us at care@veyl.co